Practice Online With Us:
Please read below for Frequently Answered Questions / Issues:
1. Sign up for the class on MindBody Online (this must be done at least 15 minutes before the class to ensure you get your access code).
2. Ensure your email is accurate on your MindBody account. In order to send your Zoom access code we'll need your current email address.
3. Either download the free Zoom app on your phone or use a web browser on your computer.
4. We will email you with a Zoom Access Code and password to the online class to the address on your Mindbody account (be sure to check your junk mail folder as mass emails often get sent there automatically). This email will arrive up to 10 minutes before class.
5. Enjoy the class!
Q. I didn't get my login code via email!!!
A. Your code will arrive to your inbox within 30 minutes of class starting. Please check your JUNK folder if you don't receive an email. Please ensure that your email address in your MindBody account is current. Please don't wait later than 15 minutes before class to sign in, to ensure you get your code in time.
Q. I have an account on Mindbody with a membership, but when I try to sign up for class, it's asking me for payment.
A. Typically this happens if you "create a new account" using a different email address than we have originally on file for you. Please try to login again using your old email address. You can then update your profile information. If this doesn't work please email Dana.
Email us with any questions you have relating to online support: email@example.com